Shipping policy
Shipping Policy
Thank you for shopping with North Country Lifestyle!
All of our products are made to order through our print-on-demand partner, Printful.
Because each item is created specifically for you, production and shipping times may vary.
Processing & Fulfillment
Orders are typically fulfilled within 2–5 business days before shipping. Most orders ship within 5 business days. �
Shipping Times
United States: typically 3–4 business days after fulfillment using standard shipping. �
Order Tracking
Once your order ships, you'll receive a tracking number by email.
Shipping Delays
Delivery estimates are not guaranteed. Delays can occur due to weather, holidays, carrier issues, customs, or high order volumes. �
Please verify your shipping address before placing an order. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 30 days of delivery so we can assist with a replacement or claim.
Questions?
Contact us at shawnowens1975@gmail.com and we'll be happy to help.
For your North Country Lifestyle store, I'd also recommend adding a note such as:
"Because each item is custom made just for you, we do not keep inventory on hand. This helps us offer unique designs while reducing waste."
That tends to reduce customer complaints about fulfillment times.